delivery & returns

Orders are shipped every Wednesday and Friday.

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Please note that the customers will always be responsible for paying any import bills they may receive.

If you live outside of Switzerland, you will sometimes have to pay import taxes for your order. Depends the country you live in.

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In the event that your order cannot be delivered, due to incorrect information or missed deliveries these orders will be returned to us at the courier services discretion. Once your order has been returned to us you will be contacted. Customers are responsible for any additional shipping charges for redelivery.

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If the product is damaged, contact us via our contact form "help". We will make sure to study the issue with you, and solve it.

 

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